Terms of Service

These Terms of Service ("Terms") govern your access to and use of Vidling, a service provided by 12N Labs ("Vidling", "we", "us"). By creating an account or using the service, you agree to these Terms, including our content policy on objectionable content and reporting (Section 4). If you do not agree, do not use Vidling.

1. Who can use Vidling

You must be at least 18 years old and the parent or legal guardian of any child whose profile you create. You are responsible for the activity under your account and for the channels and settings you approve.

2. What Vidling does

Vidling is a curation and trust layer for kids' video. You build a whitelist of approved channels, our AI may assess available channel and video signals (such as metadata and transcripts) to help guide your decisions, and your child watches a curated feed from the channels you approve. Vidling does not host the underlying videos; content is provided by third-party platforms such as YouTube and remains owned by those platforms and their creators.

3. AI checks are guidance, not a guarantee

Our AI scores channels and content using available signals, such as channel and video metadata — it does not watch or review full video content. It is a tool to assist your judgment and may be imperfect. You remain in control: you can approve, reject or override any verdict. Vidling does not guarantee that all content reaching a child profile is appropriate, and you are responsible for the channels you approve.

4. Objectionable content, reporting & moderation

Vidling has zero tolerance for objectionable content or abusive users. Objectionable content includes, without limitation, content that is violent, sexual, hateful, harassing, discriminatory, dangerous to children, or otherwise inappropriate for a children's app.

All content available through Vidling comes from third-party sources (YouTube channels) that you, the parent, choose to add to your whitelist. We may screen channels using automated checks based on available signals, such as channel metadata and video transcripts, in addition to your own curation and user reports. We may remove any content or channel from Vidling at our sole discretion, at any time, without notice.

You can report (flag) any video from within the app. Once reported, that video is immediately hidden from your feed. Parents can also Block & report any channel from their whitelist at any time through Parent Control: this immediately removes all videos from that creator/channel from their child's feed and sends a safety report to Vidling so we can review the channel.

We review safety reports within 24 hours, including removing the reported content or channel from the Vidling catalog and, where warranted, permanently excluding the responsible channel.

By using Vidling, you agree to this content policy in addition to the rest of these Terms.

5. Subscriptions, trial & billing

• Vidling offers paid plans billed as Monthly ($9.99/month), Annual ($79.99/year), or a limited-time Founding Parents plan ($59), processed via Stripe on our website, at the price shown at the time of purchase.
• Subscriptions renew automatically at the end of each billing period unless cancelled before renewal.
• You can cancel anytime from your account settings or by contacting us; cancellation takes effect at the end of the current billing period.
• Refunds for web-billed subscriptions are handled by us directly, in line with applicable law. If you purchased through the Apple App Store or Google Play, refunds are handled by Apple or Google under their policies.
• We may introduce in-app purchase billing in the future; if we do, we will update these Terms accordingly.

6. Third-party platforms

Your use of features that rely on YouTube is also subject to the YouTube Terms of Service and the Google Privacy Policy. We are not responsible for third-party services, their availability, or their content.

7. Acceptable use

You agree not to misuse the service, including by attempting to disrupt it, reverse-engineer it, access it without authorization, or use it for any unlawful purpose. We have no tolerance for abusive behavior, including harassment of other users or misuse of the reporting feature, and may suspend or terminate accounts that engage in it.

8. Intellectual property

Vidling, its software, branding and design are owned by 12N Labs. These Terms do not grant you any rights in our intellectual property except the limited right to use the service as intended.

9. Disclaimers & limitation of liability

The service is provided "as is" without warranties of any kind to the maximum extent permitted by law. To the maximum extent permitted by law, 12N Labs is not liable for indirect, incidental or consequential damages arising from your use of the service.

10. Termination

You may stop using Vidling and close your account at any time. We may suspend or terminate access if these Terms are violated or if required to protect the service or other users.

11. Changes to these Terms

We may update these Terms as the product evolves. We will post the updated version here and update the "Last updated" date. Continued use after changes means you accept the updated Terms.

12. Apple App Store

If you download Vidling from the Apple App Store, these Terms are between you and 12N Labs only, not Apple, and Apple is not responsible for the app or its content. You also agree to Apple's Licensed Application End User License Agreement; where these Terms conflict with it, the minimum terms of that agreement apply. Any maintenance, support and warranty obligations are ours, not Apple's. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Contact

Questions about these Terms? Email vidling@agentmail.to.